We provide a personal delivery service within our local area. We will deliver your sweets within 3 days (72 hours) of you placing your order.
Local Delivery Areas are:
We cannot guarantee an exact time slot for deliveries.
We will email you when we're on our way to deliver your sweets. Please be sure to check your junk and spam folders regularly so you don't miss an important update.
Not going to be in?
We can leave your package in a safe place (out-building or with a neighbour) - just send us a message and let us know where to leave it.
If you don't have a safe place, and miss the delivery, we can re-deliver your parcel, but a second delivery charge will be required.
DELIVERIES OUTSIDE OF OUR LOCAL AREA ONLY
We deliver via Royal Mail to the rest of the UK.
Orders will be dispatched before 5pm on Mondays and Thursdays (Bank holidays may differ).
In order for us to dispatch your candy on time, you must place your order at least 24 hours before day of dispatch. E.g. If you would like your order dispatched on the Monday, you will need to place your order before 5pm on the Sunday.
We will let you know when your order has been dispatched.
Please note: deliveries may take 3-5 working days to reach you from the date of dispatch.
**Due to the current pandemic, Royal Mail deliveries are sometimes taking longer than expected, so we ask for your patience and understanding if your sweets are delayed.**
Not going to be in?
Just leave a note on your door or window so Royal Mail know where to leave your parcel.
RETURNS AND REFUNDS
At present, we are not accepting any returns, and we are only offering refunds based on the circumstances listed below:
If your product is out of stock, we will refund you for the full amount.
Royal Mail deliveries: In the unlikely event that your package gets lost in the mail, we will refund you for the full amount, or arrange a replacemen
Local Deliveries: if you miss the initial delivery and do not want it re-delivered, we will refund you for the price of the sweets. However, you will still be charged the delivery fee.
ALL ABOUT US
Kaido's Kandy was created and inspired by our love for sweets and chocolate! Who doesn't love candy, right?!
We currently provide a personal delivery service to areas in the Rhondda Valley and Bridgend, South Wales.
Of course, we couldn't forget about everyone outside of our local area! So, we also offer deliveries to the rest of the UK using Royal Mail.
This means that no matter where you are in the UK, you can order and enjoy a box of our delicious candy!
We're starting off small, but we plan to expand our stock and range of products as our customer base increases.